FAQ

What is the minimum order?

100 pieces per design in our store. Smaller test runs are available on request.

What file should I upload?

Vector files (AI, PDF, SVG, EPS, DXF) give the best results. A high-resolution PNG or JPG also works – we will vectorize it for free.

Will I see a proof before production?

Yes. We email a free digital proof within 24 hours of your order. Production starts only after you approve it. If you cancel before approval, you get a full refund.

How long does it take?

Production takes 5–7 business days after proof approval. Tracked shipping takes 7–12 business days to Europe, the UK and the US.

Are shipping and import duty included?

Yes. Prices include tooling, tracked shipping and import duty. No surprise fees at delivery.

Which finishes are available?

Nickel: silver, gold, rose gold, black. Aluminum: brushed, anodized colors, printed, etched. Stainless steel: brushed, mirror, black, etched or laser engraved.

How do the labels attach?

Nickel labels come on a transfer film with strong adhesive – peel, press, done. Aluminum and stainless plates can have 3M adhesive backing or mounting holes.

Can you make other sizes or shapes?

Yes – request a quote.